Privacy Policy

White’s Scaffolding Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our services, website, or contacting us, you agree to the terms of this Privacy Policy.

1. Who We Are

White’s Scaffolding Ltd
Unit 5, White Hill Farm, Pitton
Salisbury
SP5 1DY

Email: info@whitesscaffolding.co.uk
Phone: 01722 398439

We act as the Data Controller, determining how and why your personal data is processed.

2. What Personal Data We Collect

Information you provide directly

• Name
• Email address
• Telephone number
• Site address
• Billing or invoice details
• Project details and enquiries
• Photos or documents you send us

Information collected automatically

• IP address
• Browser type and version
• Pages visited on the website
• Cookies and tracking data

Information from third parties

• Subcontractors
• Suppliers
• Referral partners
• Public sources such as Companies House

3. How We Use Your Personal Data

We process your information for:

• Providing scaffolding services
• Preparing quotations and assessing projects
• Communicating with you
• Managing payments and accounts
• Meeting legal and regulatory obligations
• Improving our services and website
• Internal record-keeping
• Health & safety compliance
• Preventing fraud or misuse

We process your data based on:

• Contractual necessity
• Legitimate interests
• Consent (where applicable)
• Legal obligation

4. Sharing Your Information

We may share your data with:

• Employees and subcontractors
• Equipment suppliers
• Insurers and auditors
• IT and system providers
• Payment processors
• Health & Safety consultants
• Government or regulatory authorities when required

We do not sell your data.

Any third party we share information with must comply with UK GDPR.

5. How We Store & Protect Your Data

We use technical and organisational measures including:

• Password-protected systems
• Data encryption where required
• Restricted access controls
• Regular secure backups
• Employee training
• Secure disposal of printed material

We retain personal data only as long as necessary for:

• Legal requirements
• Accounting and taxation needs
• Contract fulfilment
• Dispute resolution
• Warranty or safety record obligations

6. Your Rights Under UK GDPR

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion (in certain situations)
• Restrict processing
• Transfer your data to another provider
• Object to certain processing activities
• Not be subject to automated decision making

To exercise your rights, contact:
info@whitesscaffolding.co.uk

We will respond within one month.

7. Cookies & Website Tracking

Our website may use cookies to:

• Improve functionality
• Analyse visitor behaviour
• Enhance user experience

You may disable cookies in your browser, though some features may not function correctly.

8. External Links

Our website may contain links to other sites. We are not responsible for their content or privacy practices. You should review their policies before providing personal data.

9. Children’s Privacy

We do not knowingly collect information from individuals under 16. If you believe a child has provided data, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website.

Last updated: 10th April 2025

11. Contact Us

For privacy queries or data requests:
Email: info@whitesscaffolding.co.uk
Phone: 01722 398439
Address: White’s Scaffolding Ltd, Unit 5, White Hill Farm, Pitton, Salisbury, SP5 1DY